"Finally, someone has listened to growing small businesses that have enterprise needs without enterprise size budgets. The intuitiveness of Zoho CRM has increased our user CRM adoption rate; which has increased our business process awareness and our overall profitability."
We’re testing zoho crm and all I can say is WOW! WOW! WOW! We are
salesforce.com users and tired of their aggressive salesmen and lack of customer
support. They spend so much time marketing their very OLD product and recent big
wins - ignoring the small to medium businesses who built salesforce.com (except
of course when your sales guy contacts you to sell more stuff - whatever
happened to CRM?) Go ZOHO!
As a complete novice to CRM software never having worked in a sales
environment I had a hard time understanding all the CRM solutions that I
tried.
Not so with Zoho CRM I found it easy to understand straight out of the box,
it did everything that I wanted and more including integration with outlook.
Best of all it is free for the first 3 users, I would be very happy to pay
for it though just for the ease of use and convenience - the help is good though
a little light in places.
Overall I am very pleased after becoming very disheartened with other CRM
products that I tried.
Ron Dimon, Strategic Management Systems Consultant
Aug 15, 2007
"My friend Jeff Nelson turned me on to Zoho and I jumped into it and set up one of my clients on it to boost their sales and marketing efforts. It worked. It was up and running in less than an hour and they were able to begin managing contacts that day."
2007 Steppin' Out Awards CRM 2.0 Vendor Finalists Announced
Manassas, VA, February 20, 2007: Paul Greenberg, author of the best selling book, “CRM at the Speed of Light” and Chief Customer Officer of BPT Partners, announced the finalists for the 2007 Steppin’ Out Awards this morning. From a field of nearly 40 culled candidates for the award, Microsoft, salesforce.com, NetSuite, Neighborhood America, Rearden Commerce and Zoho, a division of AdventNet, made the final cut for the potentially disruptive impact that they could have in 2007 and beyond.
Well, I was in for a pleasant surprise! Zoho CRM turned out to be a very solid product. It's flexible enough to allow for tab, field and sales process customization; has integration with web forms (which to me is a must have these days); has potent workflows allowing for alerts and messages; I haven't tried lead assignments, but is has that as well. It has everything one needs for support including the knowledge base and a well thought out quotation/product price management engine. But most of all, it's polished! The big problem with the software these days is that it's become "feature check mark driven" and usability improvements rarely make their way onto developer's schedules. Well, this is definitely not the case with Zoho. Two thumbs up and 5 stars!
"Zoho CRM offers everything its competitors do for a price that is affordable for any business owner. I would highly recommend any business that does any type of sales activity to make Zoho CRM their online software of choice."
"We have been using Zoho CRM for a few months now and wish to register how pleased we are with the product.
This is an excellent CRM package and provides a nice clean interface with some clever additions for pipeline and reporting. Also like to add that the support from the Zoho guys is excellent."
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