Managing the complexities of security administration is one of the growing concerns in any enterprise, especially those open to e-commerce and those with large networks. In such demanding times, the availability of Security Management is considered predominant – affecting all sectors of an enterprise. The foundation of any security management is a model with role-based access control, enabling all the required functionality and authentication for a security system. Role-based access control (also known as role-based security) is a method of managing authorization while performing tasks in complex systems – many users and many resources.
Zoho CRM provides an Enterprise-grade Role-based security with a defined set of permissions and hierarchical accessibility. The diagram below represents this hierarchy.

Note: To access these Administrator-specific functions, you must log into Zoho CRM system as an Administrator.