As part of the Zoho CRM security administration, users with "Administrator" privilege can perform the following operations:
Important: Existing Zoho CRM users are strongly recommended to refer the Transition Guide before making any changes in the security administration.
Note: Ensure that you are logged into Zoho CRM system as an Administrator, otherwise you cannot access the administrator-specific functions.
Managing Users
Refer to Managing Users
Managing Profiles
Refer to: Managing Profiles
Managing Roles
Refer to: Managing Roles
Setting up Data Sharing Rules
Refer to: Set up data sharing rules
Managing Groups
Refer to: Managing Groups
Managing Company Information
Immediately after signing up, Administrator user will be created for your organization. With the Administrator user login, you can convert the single user edition to a corporate user edition by adding additional users. Once second user is added in your system, Company Information link is enabled where you can specify your company information. The company information is the centralized location where you can specify your organization related information, such as company name, number of employees, address, date, currency, time zone, and other details. In addition, the company information is used to display the address details in printer friendly Quotes, Orders, and Invoices.
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Company Information |
In the Company Information form, you need to specify your company-related information. The following table provides descriptions of the various fields in the form.
List of Company-related Fields
| Field Name |
Description |
Data Type |
| Name |
Specify your company name. |
Text box |
| Primary Contact |
Display the person first registered with the Zoho CRM service. |
Pick list |
| Alias |
Specify the alias name of the primary contact. |
Text box |
| No. of Employees |
Specify the number of employees in your company. |
Integer |
| Role* |
Select the user role (for example, administrator, standard user, and others). |
Pick list |
| Email* |
Specify the official E-mail ID of the user. This is a mandatory field. |
Email |
| Phone |
Specify the official phone number of your company. |
Text box |
| Mobile |
Specify the mobile number of your company. |
Text box |
| Fax |
Specify the FAX number of your company. |
Text box |
| Website URL |
Specify your company Website URL. |
URL |
| Street |
Specify the primary address of your company. |
Text box |
| City |
Specify the city in which your company is located. |
Text box |
| State |
Specify the state in which your company is located. |
Text box |
| Postal Code |
Specify the postal code of your company address. |
Text box |
| Country |
Specify the name of the country in which your company head quarters is located. |
Text box |
| Currency Locale |
Select your country name to display the appropriate currency. |
Pick list |
| Company Logo |
Upload your company logo, which can be used as header in your quotes, orders, and invoices similar to letterhead. Maximum allowed size 188 x 80 px. |
Browse Image |
To set up company information
- Click the Setup link.
- In the Setup page under the Admin Settings section, click the Company Details link.
- In the Company Details page, specify the company details. Refer to Company Information table for more details:
- Click Save.
Note: Currently multiple currency is not supported. You can configure only a single currency.
Setting up Fiscal Year
This option allows you to
configure the Fiscal Year Settings according to you organization's
Fiscal cycle. Once the Fiscal start month is selected, fiscal quarters are automatically rolled up.

Note: By default, fiscal year is configured as January to December.
To set up Fiscal Year
- Go to Setup page
- Click on Admin Settings >> Change Fiscal Year
- In the Fiscal Year Settings page, select the Fiscal Start Month from the drop down list
- Click on Submit>> Ok to confirm the change
Note:
- Changing the Fiscal Start Month will affect change in the new as well as the existing Forecast records
- Changing
the Fiscal Start Month will affect the settings configured for
Financial year and Financial Quarter in Reports and Dashboards