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Managing Inventory Templates

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With the Zoho CRM - Inventory Templates functionality, you can customize the Quote, Purchase Order, Sales Order and Invoice print layout as per your business requirements. As part of template customization, you can change the fields in the print layout, position of the company logo, look & feel of the layout and alignment of the line items (SKUs).

Zoho CRM - Invoice Template Customization

In Zoho CRM - Inventory Templates module, you can perform the following operations:

Creating Inventory Templates

You can create Inventory templates for sending customized quotes, sales orders, invoices, and purchase orders to the customers and your suppliers.

Inventory Modules

You can select the following primary modules and create template by linking with other secondary modules:

  • Quotes: Quotes, Products, Users, Organization, Accounts, Contacts, and Potentials
  • Purchase Orders: Purchase Orders, Products, Users, Organization, Vendors, and Contacts
  • Sales Orders: Sales Orders, Products, Users, Organization, Accounts, Contacts, and Potentials
  • Invoices: Invoices, Products, Users, Organization, Accounts, Contacts, and Potentials

Special Instructions

  • In Inventory Template, "Product Name" is a mandatory field. If you are not adding this field products will not be listed.
  • Ensure that tag for line items is present within <tbody id="lineItem"> and </tbody> tags.
  • Use the ${companyLogo} tag for embedding your Company Logo in template.
  • In addition to Inventory modules, you can merge fields from Users, Organization, Accounts, Vendors, Contacts, and Potentials modules in the template.
  • Default template will be used in Print Preview, Export to PDF and Send Mail functions of Quotes, Orders, and Invoices.

Inventory Template Tags

While creating a template, you can use various tags from Users, Organization, Accounts, Contacts, Potentials, Vendors, Quotes, Sales Orders, Invoices, and Purchase Orders modules

List of User-related Fields

Field Name Tag Description Data Type

First Name

${User.First Name}

Specify the first name of the user.

Text box

Last Name

${User.Last.Name}

Specify the last name of the user. This field is a mandatory field.

Text box

Email

${User.Email}

Specify the official E-mail ID of the user. This is a mandatory field.

URL

Phone

${User.Phone}

Specify the official phone number of the user.

Pick list

Mobile

${Mobile}

Specify the mobile phone number of the user.

Text box, integer value

Fax

${User.Fax}

Specify the FAX number of the user.

Text box

Street

${User.Street}

Specify the primary address of the Zoho CRM user.

Text box

City

${User.City}

Specify the name of the city where the user lives.

Text box

State

${User.State}

Specify the name of the state where the user lives.

Text box

Zip

${User.Zip Code}

Specify the postal code of the user's address.

Text box, integer value

Country

${User.Country}

Specify the name of the user's country.

Text box

List of Organization-related Tags


Field Name Tag Description Data Type
Name ${Organization.Organization Name} Specify your company name. Text box
Phone ${Organization.Phone} Specify the official phone number of your company. Text box
Mobile ${Organization.Mobile} Specify the mobile number of your company. Text box
Fax ${Organization.Fax} Specify the FAX number of your company. Text box
Website URL ${Organization.Website} Specify your company Website URL. URL
Street ${Organization.Street} Specify the primary address of your company. Text box
City ${Organization.City} Specify the city in which your company is located. Text box
State ${Organization.State} Specify the state in which your company is located. Text box
Postal Code ${Organization.Zip Code} Specify the postal code of your company address. Text box
Country ${Organization.Country} Specify the name of the country in which your company head quarters is located. Text box
Company Logo ${companyLogo} Upload your company logo, which can be used as header in your quotes, orders, and invoices similar to letterhead. Maximum allowed size 188 x 80 px. Browse Image
Description ${Organization.Organization Description} Specify your company information. Text Area

To Customize Inventory Template

  1. Click the Setup link.
  2. In the Setup: Home page, under the Templates section, click the Inventory Templates link.
  3. In the Inventory Templates home page, click the New Template button.
  4. In the Select Template Module page, select the module (Quotes, Sales Orders, Invoices, or Purchase Order)
  5. In the New Template page, specify the following:
    • Name (mandatory): Specify the name of the Email template.
    • Select Folder (mandatory): Select one of the available folders.
    • Set as Default: Select this option, if you want to select the newly created template automatically
    • Template Body: Create the Template by incorporating the fields from modules. In the Template Body field, specify the following:
      • Select the type of field from the Field Type pick list. You can select fields related to the module. 
      • Select the required fields from Available Merge fields drop-down list.
      • Copy the fields (for example, ${Quotes.Account Name}) from the Select Field drop-down list. Copy the field value displayed in Copy Merge Field value text box and paste in Template Body text area.
        Note: You can create a template with less than 32000 characters. If the template contains more than 32000 characters, extra characters will be truncated.
  6. Click Save. The new template is displayed in the Inventory Templates home page.

Modifying Inventory Templates

Occasionally, you may need to remove some of the unnecessary inventory templates from the Zoho CRM system for a better user experience. You may consider removing inventory templates that are not useful for future reference.

To delete Inventory template

  1. Click the Setup link.
  2. In the Setup: Home page, under the Templates section, click the Inventory Templates link.
  3. In the Inventory Templates home page, edit the required template.
  4. In the Template page, specify the following:
    • Name (mandatory): Specify the name of the Email template.
    • Select Folder (mandatory): Select one of the available folders.
    • Set as Default: Select this option, if you want to select the newly created template automatically
    • Template Body: Create the Template by incorporating the fields from modules. In the Template Body field, specify the following:
      • Select the type of field from the Field Type pick list. You can select fields related to the module. 
      • Select the required fields from Available Merge fields drop-down list.
      • Copy the fields (for example, ${Quotes.Account Name}) from the Select Field drop-down list. Copy the field value displayed in Copy Merge Field value text box and paste in Template Body text area.
        Note: You can create a template with less than 32000 characters. If the template contains more than 32000 characters, extra characters will be truncated.
  5. Click Save. The new template is displayed in the Inventory Templates home page.

Deleting Templates

Occasionally, you may need to remove some of the unnecessary inventory templates from the Zoho CRM system for a better user experience. You may consider removing inventory templates that are not useful for future reference.

To delete Inventory template

  1. Click the Setup link.
  2. In the Setup: Home page, under the Templates section, click the Inventory Templates link.
  3. In the Inventory Templates page, delete the required template by clicking the Delete link.

Managing Template Folders

You can store all the inventory templates in an easy to access folders, which can be shared with other users.

CRM Email Template Folder

To create Inventory templates folder

  1. Click the Setup link.
  2. In the Setup: Home page, under the Templates section, click the Inventory Templates link.
  3. In the Inventory Templates page, click the New Folder button.
  4. In the Folder Details do the following:
    • Folder Name: Specify name of the folder.
    • Description: Specify additional information about folder.
    • Accessibility Details: Select one of the following options:
      • All Users are allowed to view this Template Folder: Select if you would like to enable the folder access for all the users.
      • Show this Template Folder only to me: Select if you would like to enable the folder access only to you.
      • Allow the following users to view this Template Folder: Select the users or user roles that can access the folder.
  5. Click Save.
    The new folder can be used while creating new inventory templates.



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