Field-level customization enables organizing the field requirements of any organization. By default, Zoho CRM provides some standard fields and allows adding more industry-specific fields. Some of these fields are common to all modules and are displayed within each module settings. However, depending on the business requirement of the organization, each module can have custom fields. The fields are thus classified as:
- Standard Fields
- Custom Fields
- Special Fields
Standard Fields
By default, Zoho CRM provides some standard fields in each module. These fields can be displayed or hidden (Refer Page-level Customization) as per the module's requirement. The mandatory fields cannot be edited or deleted. To learn the number of Standard fields available in each module, Click here.
Custom Fields
Besides the standard fields available in each module, Zoho CRM allows adding more industry-specific custom fields according to the business process. Except for the Tasks and Events modules, all modules can have custom fields. To learn more about the available custom fields, Click here .
Special Fields
The special fields are not common to all modules but are available to specific modules only. They are available and applicable only to particular modules depending on the purpose of their function. To learn more about the available special fields, Click here.
Related Links
Company Details | Tab Settings | Page-level Customization
