Customizing Zoho CRM is the most powerful way of achieving a successful organization- specific Customer Relationship Management system. One of the key elements of Zoho CRM is its capacity to allow customization and the flexibility to do so, thus enabling a realistic and a holistic approach to CRM. |  |
Based on the organization's requirement, user(s) with Administrator privilege can implement Zoho CRM customization.
The specific operational procedures for customization are explained below.
