Campaigns - FAQ

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Is it possible to send two different campaigns from different Email addresses?

Yes, it is possible to send campaigns from different email addresses. However, while creating a template you should select the appropriate email address that should appear while sending campaigns. This works only when you schedule mass emails.

Can a lead be assigned to multiple campaigns?

No. A lead cannot be assigned to multiple campaigns.

How to create campaigns instantly?

  1. Click the Campaigns tab.
  2. In the Quick Create (left hand-side bar) section, specify the campaign details such as Campaign Name, Status, Start Date, End Date, and Expected Revenue.
  3. Click Save. Campaign details are displayed in the Campaigns Home page, where you can update the additional details.

How can campaigns be associated with other records?

  1. Go to the "Campaigns" tab and select the campaign. In the <Campaign Name> page, update the following details:
    • Open Activities: To add tasks and events.
    • Closed Activities: To display the closed tasks and events.
    • Leads: To display the leads generated through campaign.
    • Potentials: To display the potentials converted through campaign.
    • Attachments & Notes: To attach documents and notes to the Campaign
  2. After updating the associated records, you can proceed to the next record.

How can campaigns be exported to external sources?

  1. Click the Campaigns tab.
  2. In the Campaigns: Home page, under the Campaign Tools section, click Export All Campaigns.
  3. In the File Download pop-up dialog, click Save. The Campaign details will be saved in CSV/XLS file format.
     




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